Shipping & Returns

RETURN POLICY
 
Last updated April 01, 2020
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at info@wet-international.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
WET INTERNATIONAL, INC.
Attn: Returns
RMA #
316 Roma Jean Pkwy. 
Streamwood, IL 60107  
United States  
 
Return shipping charges will be paid or reimbursed by us. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
           
     ‚óŹ     We reserve the right to deny any refund/return claims/requests in which we feel are fraudulent, misleading, or which have previously stated conditions on their description page stating refund/return ineligibility.   
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
630-540-2113 
info@wet-international.com